IRISH CARE PACKAGES
Frequently Asked Questions
How many Irish care package options do you have?
We currently offer 8 staple Irish care package options:
Is shipping included?
Will I receive the package first or will it be shipped directly to my family member?
Usually people ship it directly to the giftee. Although, that won't be necessary if you are the giftee. #TreatYourself
Can I request that you include a personal note for me in the greetings card? Does it cost extra?
Absolutely, no problem. We have a number of greetings cards available throughout the year. Feel free to add any personalised message to your selected greetings card when prompted. If you prefer to leave your card blank just type N/A in the personalisation box.
Can you curate a special package for me other than Irish?
Yes, we would love to curate a unique box for you. Reach out to us directly at email@example.com and we will come up with a plan together. Also, remember to keep an eye out on our social media as we will be launching some new packages very very soon.
How long do orders take to ship?
Each order will be processed within 24 hours. We aim to ship your Irish care package within 1 business day. We rely on our Shipping Partners so we are unable to guarantee an exact arrival date but typically orders arrive within 3-5 days. We've even seen some care packages arrive within 24 hours!
Oh no! I have put the wrong shipping address!
Don't worry, these things happen. Reach out to us as soon as you notice the mistake - hopefully the package won't have shipped yet so we can fix it for you. However, if it has already shipped, your best option is to reach directly out to the carrier and they will advise you of your next step.
Are receipts included in the package?
We've all been there. Someone opens your birthday or christmas present and you forgot to take off the price tag. *facepalm* #Scundered
Will I receive exactly what's in the photo
Each of our boxes were personally curated and developed to convey a particular idea of Ireland. We can guarantee the products inside your chosen package will do exactly that.
Are all your products Irish?
All of our products are Irish inspired, Irish made or from companies that are Irish owned. Don’t be alarmed if you see the odd product from the UK/USA. No politics here :) After all, us Irish are in every corner of the world!
I have a small business and I think my product would be great in your boxes.
We like to pay it forward and support small businesses, like ourselves. We have so many awesome collaborations in the pipeline! Please reach out to us at firstname.lastname@example.org
Will I get a tracking number?
Absolutely! We're usually the ones refreshing our tracking number as soon as we've placed an order hoping it'll already be on its merry little way to our doorstep. You will receive tracking details by email, so you can stay in the loop.
I want to order multiple boxes for a bridal party or special occasion. Is that possible?
We would love to be part of your special occasions. Thanks for thinking of us! Reach out to us at email@example.com and we'll curate a care package that suits your tastes and needs.